Shipping policy

Thank you for choosing Moon Lavish for your perfume purchases. We strive to provide a seamless and delightful shopping experience, which includes a reliable and efficient shipping process. Please review our shipping policy below for important details.

Shipping Destinations: We currently offer to ship within India. We regret to inform you that we do not currently ship internationally. We apologize for any inconvenience this may cause.

Delivery Timeframes: For standard orders, we aim to deliver all products anywhere in India within 7 working days from the date of placing an order with us. However, please note that the delivery timeline may vary depending on the order location. Factors such as public holidays, natural calamities, and other unavoidable circumstances may also impact the delivery time. We appreciate your understanding and patience in such situations.

Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number and relevant details. You can use this tracking number to monitor the status of your shipment. If you have any questions regarding delivery dates or order tracking, please check your email for updates or feel free to reach out to our customer support team at [email protected]. We are here to assist you and provide the necessary information.

Damage after Delivery: Please note that Moon Lavish is not responsible for any damage that may occur after the delivery of your order. We take utmost care in packaging our products securely to ensure their safe transportation. However, once the package is handed over to the delivery partner, we cannot control or be held liable for any mishandling or accidents that may occur during transit. If you receive a damaged product, please contact our customer support team immediately with supporting evidence, and we will assist you in resolving the issue to the best of our ability.